These terms and conditions of use (the “Terms”) are applicable to the poker websites
and applications through the Website. the Company provides users with free to play
poker games (“Play Money Games”) and pay to play, Real Money (as defined below)
poker games (“Real Money Games” and together with the Play Money Games, the “Games”
) and other related services in relation thereto (together with the Games,
hereinafter referred to as the “Services”).
The terms ‘Company’ or ‘us’ or ‘we’ or ‘our’ refer to the operators of the WebSite.
The terms ‘User’, ‘you’ or ‘your’, refers to the end user or viewer of our WebSite,
he term WebSite refers collectively to this website and any software downloaded from
this website or from our Sores at Google Inc and Apple Inc specifically for
facilitating the download of the appropriate software.
These Terms constitute a legally binding agreement between you and the Company along
with each of its officers, directors, agents, employees, consultants, suppliers,
vendors and affiliates and govern the Company’s relationship with you in relation to
the WebSite.
By accessing or using the WebSite in any manner or by using any content or
information provided through the WebSites, you shall be deemed to have read,
understood, accepted and agreed to be bound by and to comply with (i) these Terms;
(ii) the ‘Game Rules’ which are the distinct rules applicable to each version and
formats of the Games organized and offered on the WebSite, including without
limitation, ring games, tournaments, promotional games, etc. and as provided under
Game Rules in the ‘ “Rules” section of the WebSite, and any other page that governs
any particular Game format or version; (iii) our Privacy Policy, as available at
http://www.taashgames.com/privacy-policy.asp; and (iv) all other guidelines or rules
applicable to our Services, which, rules and guidelines along with the Game Rules
and the Privacy Policy are hereby incorporated by reference into these Terms.
Any failure to abide by these Terms, may result in disqualification, account closure,
forfeiture of winnings, or suspension of balance amounts in the User Account and/or
legal action against you. If you have any questions as to these Terms, we encourage
you to seek independent counsel prior to accessing or availing the WebSite or the
Services. If you disagree with any part of these Terms, please discontinue using our
services WebSite immediately. The Company reserves the right to change or modify the
WebSite, the contents thereof and these Terms at any time without any prior
intimation to you.
All modifications will be posted on the WebSite and will become effective
immediately upon such posting to the WebSite. The Company is not obliged to notify
you personally of the modifications made and it is deemed that you are aware of all
changes to the various modifications and changes as posted on the WebSite. At its
own discretion, the Company may inform you of any material changes to these Terms by
SMS or Email as deemed appropriate by the Company.
We may also post supplementary conditions for any Services that may be offered. In
such an event, your use of those Services will be governed by the Terms as well as
any such supplementary terms that those Services may be subject to
1.ELIGIBILITY AND LEGALITY
1.1. You may use the Services only if you are (i) 18 years of age; or (ii) above
the age of majority in the applicable jurisdiction; or (iii) accessing the Services
from jurisdictions, where it is legal to connect to or access the Services.
1.2. Prior to participating in or availing of the Services, you shall be solely
responsible to satisfy yourself about the eligibility of age and legality of playing
the Games in the jurisdiction from where you are accessing the Services.
1.4. Access to our Services or any part thereof for users from a particular
state or location may be restricted by us from time to time at our sole discretion.
1.5. We make no representation or warranty with respect to the legality or
otherwise of the accessing and use of the Services in your location of residence and
it is solely your responsibility to determine whether accessing and use of the
Services by you is legal. We further warrant in that respect that the access to the
WebSite is not intended to enable you to contravene any applicable law.
1.6. You hereby agree that the Games are for entertainment only, and your
participation in the Games is solely for your own personal enjoyment and
non-professional use.
1.7. You agree to keep your User Account information secret and confidential and
to not permit anyone else to use it. No purchase is necessary or required to play
the Play Money Games and you may participate in the Play Money Games without
crediting any Real Money funds or utilizing any portion of the User Account Balance.
Any participation in the Games is at your sole option, discretion and risk. By
playing the Games, you acknowledge and agree that you do not find the Games or the
WebSite, objectionable, unfair, or indecent.
2.USER ACCOUNTS
2.1. To use our Services and participate in the Games, you will need to register
with us and create an account on the WebSite (“User Account”).
2.2. By completing the online registration process on the WebSite and creating a
User Account, you confirm your acceptance of these Terms and the Company’s
Privacy Policy, as available at: https://www.taashgames.com/privacy
2.3. During the registration process, you will be required to choose a username
and a password in addition to providing some other information, which may or may not
be mandatory. Additionally, you may be required to give further personal information
for your User Account verification and/or for crediting money to your User Account.
You must provide accurate, updated details in all fields requiring your personal
information, including, without limitation, your name, postal address, email
address, telephone number(s) etc. You undertake that you will update this
information and keep it current. You acknowledge that we may, at any time, require
you to verify the correctness of this information and in order to do so may require
additional documentary proof from you, failing which we reserve the right to suspend
or terminate your User Account.
2.4. Any information provided by you to us should be complete and truthful to the
best of your knowledge. We are not obliged to cross check or verify information
provided by you and we will not take any responsibility for any outcome or
consequence as a result of you providing incorrect information or concealing any
relevant information from us.
2.5. You understand that it is your responsibility to protect the information you
provide on the WebSite including but not limited to your username, password, email
address, contact details and mobile number. We will not ask for your User Account
information which is only to be entered at the time of login. At no other time
should you provide your User Account information to any user logged in on the
WebSite or elsewhere.
2.6. You agree to use your User Account solely for the purpose of playing on the
WebSite and for transactions which you may have to carry out in connection with
availing the Services on the WebSite. Use or attempted use of your User Account for
any reason other than what is stated in the Terms may result in immediate
termination of your User Account and forfeiture of any prize or bonus or suspension
of balance amount in the User Account.
2.7. You undertake that you will not permit or allow any other person to access
the Services or play the Games from your User Account using your username. You
specifically understand and agree that we will not incur any liability for
information provided by you to anyone which may result in your User Account on the
WebSite being exposed or misused by any other person.
2.8. You agree to provide us with all information requested by us and necessary
for the operation of the User Account or withdrawal of balance in the User Account,
including, but not limited to, proof of identity, notarized documentation, proof of
address, utility bills, bank details, bank statements and bank references. You shall
provide us with any such requested documents immediately upon request and not later
than two (2) business days for the response.
2.9. The Company may from time to time attempt to further verify and validate
User Accounts. These attempts may be made via email through the address provided by
you at the time of registration. In the event that we are unable to contact you at
the first attempt, we may choose to make additional attempts to establish contact
with you. If the email provided by you at the time of registration is not correct,
we bear no responsibility for any consequences that may follow due to us being
unable to contact you on such address.
2.10. If we are unable to reach you or if the validation is unsuccessful, we
reserve the right to disallow/ suspend you from logging into the WebSite or reduce
your play limits and/or credit limits until we are able to satisfactorily validate
your User Account. We will in such event, email you to notify you of the next steps
regarding User Account validation. We may also ask you for proof of identification
and proof of address from time to time. Upon receipt of suitable documents, we will
try our best to activate / enable your User Account at the earliest. However, it may
take a few business days to reinstate your User Account.
2.11. In the event that we have made several attempts to reach out to you but have
been unable to do so, we also reserve the right to block your User Account until
such time we satisfactorily verify your User Account.
3.PAYMENTS
3.1. Once you register on the WebSite, we maintain a User Account for you to
keep a record of all your transactions with us. Payments connected with
participation in Real Money Games have to be made through your User Account. All
winnings/payouts/prizes earned by you while playing the Games shall be credited into
this User Account.
3.3. You agree that we or a payment processing service provider engaged by us
will handle all financial account transactions ("Payment Processor"). You hereby
agree that we or the Payment Processor reserve the right to withhold any
payments/withdrawals relating to your User Account should we or the Payment
Processor have reason to believe or any suspicion that you may be engaging in or
have engaged in fraudulent, collusion, unlawful, or improper activity.
3.4. You understand and agree that any amounts credited into your User Account
maintained with us are purely for the purpose of participation in Real Money Games
made available on the WebSite.
3.5. You further understand and agree that the Company is not in the business of
soliciting deposits and any funds actually present and/or credited in your User
Account shall not constitute “deposits” as defined under the Companies
Act, 2013 and the applicable rules thereunder.
3.6. You understand and agree that you cannot transfer any of your User Account
Balance to the account of another registered user on the WebSite except as may be
permitted by the Company and subject to restrictions and conditions as may be
prescribed.
3.7. When making a credit into your User Account, please ensure that the
instrument used to make the payment is your own and is used to credit Real Money
into your User Account only. Once a payment/transaction is authorized, the funds
shall be credited to your User Account and will be available for you to play Real
Money Games.
3.8. Credit card, debit card, prepaid cards and internet banking payments are
processed through third party payment gateways. Similarly, other payment modes also
require an authorization by the intermediary which processes payments. We are not
responsible for delays or denials at their end and processing of payments will be
solely in terms of their policies and procedures without any responsibility or risk
at our end. You agree that in such an event of the confirmation of your credit being
delayed or eventually declined for reasons beyond our control, we will not be held
liable in any manner whatsoever
3.9. You are free to credit as much money as you want in your User Account for
the purpose of participating in Real Money Games on the WebSite. However, we want
you to play responsibly on the WebSite. Therefore, upon written request from you, we
may, at our discretion, place fund limits within two (2) business days, on your User
Account from time to time.
3.10. We have the right to cancel a transaction at any point of time at our sole
discretion in which case if the payment is successful, then the transaction will be
reversed, and the money credited back to your payment instrument.
3.11. User funds are held in trust by us in a separate account maintained with
ICICI Bank. We keep all Users’ funds unencumbered and these funds which will
be remitted to you in due course subject to the terms and conditions applicable to
withdrawal of funds. Funds held in your User Account are held separately from our
corporate funds.
3.12. You understand and acknowledge that the funds in your User Account with the
WebSite do not carry any interest or return.
4.WITHDRAWALS
4.1. You can choose to withdraw money from your User Account at any time, subject to
any withdrawal restrictions, by notifying us of your withdrawal request. You agree
that all withdrawals you make are governed by the following conditions:
4.1.1. Withdrawals may attract processing charges in accordance with the
WebSite’s Withdrawal Policy as may be applicable from time to time and will be
notified to you at the time of placing a withdrawal request.
4.1.2. All withdrawal requests shall require a completed User Account profile and a
scan copy of the User's Permanent Account Number (PAN) card must be submitted in
order to process any withdrawals. Other identification proof such as address proof
may also be submitted as per the requirement of the accounts/support team of the
WebSite.
4.1.3. Post verification of a received withdrawal request, we may disburse the
amount requested to be withdrawn through electronic transfer. We also reserve the
right to disburse the amount on the financial instrument used to credit funds to
your User Account.
4.1.4. We will attempt our best to process your withdrawals in a timely manner, but
there could be delays due to the time required for verification and completing
the withdrawal transaction. We shall not be liable to pay you any form of
compensation for the reason of delays in remitting payments to you from your User
Account.
4.1.5 Withdrawals can only be made to the bank account of the actual Account holder
on the WebSite and cannot be transferred to any other Bank Account of any third
party.
4.2. In case you are making a withdrawal without playing an adequate number of
hands on Paid Table and fail to accumulate comp points equivalent to 8% in rake of
the requested withdrawal amount, then a transaction fee of 4.5% of the credits made
or requested withdrawal amount (whichever is lower) will be levied for the first
such instance. 10% transaction fees will be levied on subsequent instances. The
above mentioned 8% in rake will have to be earned by the User between the time of
last credit or last withdrawal (whichever is later) and the time of current
withdrawal request. The Company also reserves the right to waive off this
transaction fees on specific request from the user on a case to case basis.
4.3. Tax Deducted Source (TDS) shall be deducted on all withdrawals as per our
Government Tax Policy as available at:
http://www.taashgames.com/legal-government-tax-policy. We are legally obliged to
deduct TDS on winnings of more than Rs. 9999/- in a Session, as the case may be. In
these cases, you will be required to furnish your PAN duly issued to you by the
income tax authorities if you have not already done so. We neither advise you nor
shall in any manner be responsible for your individual tax matters.
4.4. All real money amounts credited into your User Account must be utilised
within 365 days of credit. In case you have any unutilised funds after the
completion of 365 days from the date of credit of such amount, the Company reserves
the right to refund such amounts (less any charges incurred by the Company to
process such refund) to you by Cheque or through the source payment instrument
through which such real money amounts were credited into your User Account.
4.5. We reserve the right to verify your PAN from time to time and to forfeit
any winnings or bonuses and/or block any balance funds in your User Account in the
event your PAN details are found to be inaccurate or inconsistent in our
verification process.
4.6. We will make reasonable efforts from time to time contact you via email or
SMS or email or phone calls based on contact details provided by you, in order to
communicate and notify you about any unutilised amounts.
4.7. You are fully responsible for all taxes, fees and other costs incidental to
and arising from the winnings resulting from use of the Services.
4.8 Withdrawal requests made by you cannot be processed on any Bank or
Public Holidays. However any requests placed during this period will be processed on
the next working day of the Bank. This applies to all manual as well as automated
withdrawal requests
4.9 The Company does not warrant the availability of any third party services that
are used to process withdrawals automatically and may, at its own discretion,
process any such requests manually.
4.10 All withdrawal requests are processed between 9:00 AM to 5:00 PM Monday to
Friday, Mangoloian Standard Time. Any requests placed outside these times will be
processed on the next working day.
4.11 You must allow a minimum of 72 hours for any funds transferred to your account
through the withdrawal process from the WebSite to reflect in your bank statements.
5. PROMOTIONS AND BONUSES
5.1. The details of various promotions organized on the WebSite can be found in the
‘Promotions’ section on the WebSite. Eligibility and applicable
conditions for the ongoing promotional programs are provided in the
‘Promotions’ section, which form a part of these Terms. The Company may
from time to time contact you via email or SMS or WhatsApp or calls in order to
communicate information about ongoing/future promotions and/or any other pertinent
information.
5.2. Services offered under the ‘Promotions’ section may be cancelled
or discontinued by the Company at its own discretion at any time without prior
notice without any liability on the Company whatsoever.
5.3. Complimentary or bonus amounts credited by the Company, if any, into your
User Account for promotional purposes may only be used to play in the Games. You
are not entitled to and agree not to, withdraw such amounts without first complying
with the additional terms and conditions set forth in each bonus offering, and if
none, then the terms and conditions set forth under the “Promotions” are
by way of reference specifically incorporated herein.
5.4. The Company reserves the right to reclaim any bonus amounts (bonus money
and/or locked bonus) if you do not use them within the period of time specified i.e.
sixty (60) days from last date of activity. The Company reserves the right to deny a
bonus, or a series of bonuses, or a bonus program, to any User or any group of
Users, at any time, without providing notice, reason or justification.
5.5. A User can withdraw only what he/she has won in addition to his/her bonus.
The bonus must generate required revenue before it can be withdrawn from the
User’s User Account. Bonus amounts are subject to certain restrictions and
will not be immediately available for withdrawal until the terms and conditions of
the promotional money are fully met.
5.6. Bonuses are set to one per person, family, household, geographic address,
mailing address, email address, credit card number and shared computer environment
(unless otherwise decided by the Company). This limitation applies across all
affiliations, subsidiaries and partnerships of the Company.
5.7. If an affiliated gaming WebSite is running the same promotion as the
Company, an individual person cannot receive the same promotion from both WebSites
(i.e. the Company’s WebSite and the affiliated gaming WebSite).
5.8. In real money bonus promotions, the amount paid, as well as the subsequently
credited bonus, is to be used in the Games within sixty (60) days at least once or
several times, before a payout can be transacted. The promotion may require a User
Account holder to play with his/her bonus money for a certain number of times before
such User Account holder becomes eligible to withdraw any winnings that are won as a
result of using the bonus.
5.9. The Company reserves the right to selectively offer promotions, bonuses and
special invitations to a subset of Users. The Company is not obligated to disclose
the criteria by which Users are selected for such offers, nor extend the offer to
any User outside the chosen subset.
5.10. Additional terms and conditions may exist for specific bonuses. These will
be displayed on the WebSite. It is the User's responsibility to familiarize
themselves with any additional terms and conditions for individual promotions.
5.11. You acknowledge and agree that any bonus credits issued to you or other
users are intended for use in the Real Money Games only in accordance with the bonus
terms, as may be specified on the WebSite or as and when such bonus amounts are
issued.
5.12. Winnings, bonuses and prizes are unique to the User and are non-transferable.
In the event you attempt to transfer any winnings, bonuses or prizes, these will be
forfeited.
6. ADMINISTRATIVE/SERVICE FEE
6.1. The Company may charge an administrative/service fee in respect of any of the
Real Money Games. For certain Games, such as tournaments and
‘sit-n-gos’, the administrative/service fee shall be specified in
advance prior to the commencement of such Game and will be charged from your User
Account at the time you pay the requisite entry fee for participating in such Game.
6.2. For Real Money Games such as ‘ring games’, where there is no
pre-determined entry fees in order to participate in such Games, the Company shall
charge an administrative/service fee in the form of a rake, based on the rake
structure applicable to such Game, as available in the ‘Rake Structure’
section on the WebSite. It is clarified that the rake to be retained by the Company
in relation a Game shall be collected from each individual pot in such Game and not
directly from the User Accounts of the Users participating in such Games where a
rake is applicable.
7. LOYALTY AND REWARDS PROGRAM
7.1. Details with respect to the loyalty and rewards program of the Games and the
WebSite (“Loyalty Program”) are provided in the ‘Loyalty and
Rewards Program’ section on the WebSite. The Loyalty Program shall be subject
to such terms and conditions as may be specified in the ‘Loyalty and Rewards
Program’ section on the WebSite and may be altered or discontinued by the
Company at any time without notice and without any liability on the Company
whatsoever. The Loyalty Program does not carry any monetary or physical value and do
not entitle you to any privileges other than those stated in the ‘Loyalty and
Rewards Program’ section on the WebSite.
7.2 The company is entitled to cancel all Loyalty and Rewards points programs
without any notice. However, the user will be allowed to obtain any rewards or
benefits as previously agreed from any reward Points already accrued in his account.
8. GENERAL USER REPRESENTATIONS AND RESPONSIBILITIES
8.1. Any information provided by you to us, whether at the stage of registration
or anytime subsequently, should be complete and truthful. It is your responsibility
to inform us of any changes to any of your information.
8.2. You represent that you are 18 years of age or older to participate in the
Games and are also otherwise competent to enter into transactions with other users
and the WebSite. You agree that you are aware that participation in the Real Money
Games may result in financial loss to you. With full knowledge of the facts and
circumstances surrounding these Real Money Games, you are voluntarily participating
in the Real Money Games and assume all responsibility for and risk resulting from
your participation, including all risk of financial loss. You agree to indemnify and
hold the Company, its employees, directors, officers, and agents harmless with
respect to any and all claims and costs associated with your participation in the
Games.
8.3. You represent and warrant that you shall not participate in the Real Money
Games from with within an Excluded State.
8.4. You represent that you are not aware of any physical or mental condition that
would impair your capability to fully participate in the Games. You further
acknowledge that you are solely responsible for any consequences resulting from your
participation and / or association with the Games, regardless if occurring before,
during or after the period of playing the Games.
8.5. You understand and accept that your participation in the Games available on
the WebSite does not create any obligation on us to give you a prize or furnish any
winnings or payouts. Your earning/winning any prizes/winnings is entirely dependent
on your skill as a User vis-à-vis other Users in the Games and subject to the rules
of the Games.
8.6. You shall not hold the Company responsible for not being able to play in any
Game for which you may be eligible to participate. This includes, but is not limited
to, situations where you are unable to log into your User Account as your User
Account may be pending validation due to technical issues or you may be in suspected
or established violation of any of the Terms.
8.7. You understand and agree that you are solely responsible for all content
posted, transmitted, uploaded or otherwise made available on the WebSite by you. All
content posted by you must be legally owned by or licensed to you. By publishing any
content on the WebSite, you agree to grant us a royalty-free, world-wide,
non-exclusive, perpetual and assignable right to use, copy, reproduce, modify,
adapt, publish, edit, translate, create derivative works from, transmit, distribute,
publicly display, and publicly perform your content and to use such content in any
related marketing materials produced by us or our affiliates. Such content may
include, without limitation, your name, username, location, messages, gender or
pictures. You also understand that you do not obtain any rights, legal or equitable,
in any material incorporating your content. You further agree and acknowledge that
the Company has the right to use in any manner whatsoever, all communication or
feedback provided by you.
8.8. You understand and accept that the Company reserves the right to record any
and all user content produced by way of but not limited to chat messages on the
WebSite through the ‘chat’ feature, the in-game chat facility or other
interactive features which are offered as part of the Services.
8.9. You understand and accept that by viewing or using the WebSite or availing
of any Services, or using communication features on the WebSite, you may be exposed
to content posted by other users which you may find offensive, objectionable or
indecent. You may bring such content posted by other users to our notice that you
may find offensive, objectionable or indecent and we reserve the right to act upon
it as we may deem fit. The decision taken by us in this regard shall be final and
binding on you.
8.10. You consent to receive communications such as announcements, administrative
messages and advertisements from the Company or any of its partners, licensors or
associates.
8.11. You shall not transfer your rights under these Terms in any way whatsoever
without our prior written consent. Such consent may be granted on your written
request to the Company.
8.12. You accept that you are solely responsible for the supply and maintenance of
all of the computer equipment and telecommunications networks and internet access
services that you need to use in order to access the WebSite. We will not be liable
in any way whatsoever for any loss caused to you by the internet or any
telecommunication service provider which you have engaged in order to access the
WebSite.
8.13. You will not commit any acts or display any conduct that damages our
reputation or our software provider or any other related service providers.
9. SECURITY
9.1. We only allow access to the Games through secured networks using encryption
of the username and password of User Accounts. You cannot participate in any Real
Money Games without passing our customer security login.
9.2. You must keep your username and password confidential and should not disclose
them to anybody. You may not use anyone else's password. You shall be responsible
for all transactions conducted in relation to your User Account using your password.
Every person who identifies him/herself by entering your correct username and
password is assumed by us to be you and all transactions where the username and
password have been entered correctly will be regarded as valid.
9.3. We are using the best methods available today for the encryption of the
username and password information, and any other sensitive information transferred
to and from the client source and our servers, thus securing the User and us against
manipulation attempts by a third party. You will not break in, access or attempt to
break in or access or otherwise by-pass our security. If we have a suspicion that
you have attempted to or may be attempting to break in, access or otherwise by-pass
our security of the WebSite, we will be entitled to terminate with immediate effect
your access to the Services and/or have your User Account blocked, and we reserve
the right to take appropriate legal action.
10. RANDOM NUMBER GENERATOR
10.1. You acknowledge that individual patterns and events in the Games are
determined by our Random Number Generator (RNG) and you accept the outcomes of all
such Games. You further agree that in the unlikely event of a disagreement between
the result that appears on the WebSite and the Games’ servers, the result that
appears on the Games’ servers will prevail and you acknowledge and agree that
our records will be the final authority in determining the terms and circumstances
of your participation in the Games and related gaming activity.
10.2. iTech Labs Australia has evaluated the RNG used by the WebSite and has
certified that the software of the WebSite complies with the relevant statistical
standards of randomness. You understand that the Company maintains the said
certification it considers appropriate in the best of its belief, and it is not
possible to test all possible scenarios in any testing environment. Therefore the
Company specifically disclaims any and all liability in connection with the RNG
software used by the WebSite.
11. USER RESTRICTIONS
11.1. Cheating and Collusion.
11.1.1. You undertake that you yourself will Play in the Games in which you have
registered/joined and not use any form of external assistance to play. You agree to
not add unauthorized components, create or use cheats, exploits, bots, hacks,
external player assistance programs (EPAs), or any other third-party
software designed to modify the WebSite or use any third-party software that
intercepts, mines or otherwise collects information from or through the WebSite or
through any Services. Any attempt to employ any such external assistance is strictly
prohibited.
11.1.2. Formation of teams and collusion between you and any other user(s) for
participating in Games organized/offered on the WebSite or any other form of
cheating is strictly prohibited. Collusion means a situation where two or more Users
attempt to earn an unfair advantage by sharing knowledge of their cards or other
information at a poker table. Any User who attempts to or colludes with any other
User while using the Services or playing the Games will be permanently
banned/prohibited from playing the Games or using the Services or the WebSite and
such User’s User Account will be terminated immediately.
11.1.3. We will do our best to investigate complaints received against Users
suspected of collusion. If we will suspect of a collusive behavior during a game, we
may, in our sole discretion, terminate the suspected Users' access to the Games and
Services and/or block/suspend their accounts. We will not be liable under any
circumstances whatsoever for any loss you or any other User may accrue as a result
of the collusive or otherwise unlawful activity and we will not be further obliged
to take any other actions in any event of suspected collusion or fraud.
11.2. Money Laundering. You are prohibited from doing/undertaking any activity on
the WebSite that may be construed as money laundering, including, without
limitation, using false identification documents to create User Accounts, attempting
to withdraw amounts from unutilized User Account Balances added through payment
instruments, deliberately losing money to certain User(s), chip dumping, playing
with two User Accounts on one single table, colluding with other Users on the same
table and funneling of funds through multiple User Accounts.
11.3. Anti-spamming. Sending spam emails or any other form of unsolicited
communication for obtaining registrations on the WebSite to benefit from any
promotional program of the WebSite or for any other purpose is strictly prohibited.
11.4. Multiple IDs. Your registration on the WebSite is restricted to a single
User Account which will be used by you to avail of the Services provided on the
WebSite. You are prohibited from creating or using multiple user IDs for use on the
WebSite.
11.5. You may not create a username or password or upload, distribute, transmit,
publish or post content through or on the WebSite or through any messaging facility
provided by the WebSite which,
(i) is libelous, defamatory, obscene, intimidating, invasive of privacy, abusive,
illegal, harassing;
(ii) contains expressions of hatred, hurting religious sentiments, racial
discrimination or pornography;
(iii) is otherwise objectionable or undesirable (whether or not unlawful);
(iv) would constitute incitement to commit a criminal offence;
(v) violates the rights of any person;
(vi) is aimed at soliciting donations or other form of help;
(vii) violates the intellectual property of any person and / or any legally formed
entity;
(viii) disparages in any manner the WebSite, the Games, the Company or any of its
subsidiaries, affiliates, licensors, associates, partners, sponsors, products,
services, or websites;
(ix) promotes a competing service, game, product or WebSite; or
(x) violates any applicable laws.
11.6. In the event we determine that the username created by you is indecent,
objectionable, offensive or otherwise undesirable, we shall update/change it in
accordance with our internal guidelines. No notification of such update/change shall
be provided to you.
11.7. You shall not host, or intercept, emulate or redirect proprietary
communication protocols, if any, used by the WebSite regardless of the method used,
including protocol emulation, reverse engineering, modify the WebSite or any files
that are part of the WebSite.
11.8. You shall not frame the WebSite. You may not impose editorial comments,
commercial material or any information on the WebSite, alter or modify Content (as
defined below) on the WebSite, or remove, obliterate or obstruct any proprietary
notices or labels.
11.9. You shall not use the Services on the WebSite for commercial purposes
including but not limited to use in a cyber cafe as a computer gaming center,
network play over the internet or through gaming networks or connection to an
unauthorized server that copies the gaming experience on the WebSite.
11.10. You shall not upload, distribute or publish through the WebSite, any content
which may contain viruses or computer contaminants which may interrupt, destroy,
limit the functionality or disrupt any software, hardware or other equipment
belonging to us or that aids in providing the Services offered by the WebSite. You
shall not disseminate or upload viruses, programs, or software whether it is
harmful to the WebSite or not. Additionally, you shall not impersonate another
person or user, attempt to get a password, other User Account information, or
other private information from a user, or harvest email addresses or other
information.
11.11. You shall not purchase, sell, trade, rent, lease, license, grant a security
interest in, or transfer your User Account, content, currency, points, standings,
rankings, ratings, bonuses, winnings or any other attributes appearing in,
originating from or associated with the WebSite.
11.12. Any form of fraudulent activity including, attempting to use or using any
financial instrument, including without limitation, other person’s credit
card(s), debit cards, net-banking usernames, passwords, authorization codes,
prepaid real money cards, mobile phones for crediting to your User Account is
strictly prohibited.
11.13. If you are an officer, director, employee, consultant or agent of the
Company or a relative of such associated persons, you are not permitted to play
either directly or indirectly, any Real Money Games on the WebSite, other than in
the course of your engagement with the Company. For these purposes, the term
'relative' shall include spouse and financially dependent parents and, children.
11.14. In addition to any other action that we may take pursuant to the provision
hereof, we reserve the right to remove any and all material or comments posted by
you and restrict your access to any media available for public access that is
either controlled or moderate by us; when in our sole opinion, any such material or
comments posted by you is defamatory or detrimental to our business interests.
11.15. You may not use the Services for any commercial use or on behalf of another
person. Any use of the Services by you is for own private purposes only. With
respect to private tables and private tournaments organized by you, you shall not
be entitled to charge an entry fee or facilitation fees for enabling the use of the
WebSite or participation in such Games by any other users.
12. WEBSITE CONTENT
12.1. All content and material on the WebSite including but not limited to
information, images, marks, logos, designs, pictures, graphics, text content,
hyperlinks, multimedia clips, animation, games and software (collectively referred
to as "WebSite Content"), whether or not belonging to the Company, are protected by
applicable intellectual property laws. Additionally, all chat content, messages,
images, recommendations, emails, images sent by any user can be logged/recorded by
us and shall form part of the WebSite Content and the Company is free to use this
material in any manner whatsoever.
12.2. All WebSite Content is solely for your personal, non-commercial use and may
be used solely in accordance with license granted under Clause 13 below. You may not
copy WebSite Content, or otherwise modify, obscure or delete any copyright or other
proprietary notices on the WebSite. No right, title or interest in any materials or
software, if applicable, on the WebSite is transferred to you from your use of the
WebSite.
12.3. You may not reproduce, publish, transmit, distribute, display, modify,
create derivative works from, sell or participate in any sale of, or exploit in any
way, in whole or in part, any of the WebSite Content, the WebSite, or any related
material without the prior written authorization of the Company.
13. OWNERSHIP OF INTELLECTUAL PROPERTY
13.1. All WebSite Content shall be utilized only for the purpose of availing the
Services and in conformity with the Terms. You are granted a personal,
non-exclusive, non-assignable and non-transferable license to use the Content solely
for the purposes of accessing and using the Services and for no other purpose
whatsoever.
13.2. You acknowledge that all ownership rights and all copyright and other
intellectual property rights in the WebSite Content are controlled by the Company
and/or its licensors and that you have no right title or other interest in any such
items except as expressly stated in these Terms.
13.3. You shall not sublicense, assign or transfer the license granted to you, or
rent or lease or part with the whole or any part of such license or of the WebSite
Content included in such license.
13.4. You may not transfer, copy, reproduce, distribute, exploit, reverse
engineer, disassemble, translate, decode, alter, make derivations from or make any
other use of the WebSite Content in any manner other than as permitted for obtaining
the Services provided on the WebSite.
13.5. You may not hyperlink the WebSite to any other website without the
Company’s consent in writing.
13.6. You may access information on and download and print extracts from the
WebSite for your personal use only. No right, title or interest in any downloaded
materials or software is transferred to you by downloading and you are expressly
prohibited from using such materials for any commercial purpose unless agreed with
us in writing.
14. VOLUNTARY TERMINATION
14.1. You are free to discontinue use of the Services on the WebSite at any time,
intimating us of your desire to do so by sending a support request email sent to us
at [email protected] In case your User Account has a positive User Account
Balance, we will, subject to satisfactory verification, disburse the same to you by
online transfer or by any other permitted payment method in a timely manner
15. CONSEQUENCES OF BREACH
15.1. In the event of breach of any of the Terms being evidenced from our
investigation or if there is reasonable belief, that your continued access to the
WebSite is detrimental to the interests of the Company, our other users or the
general public; we may in our sole discretion take any or all of the following
actions:
15.1.1. Restrict games between users suspected of colluding or cheating;
15.1.2. Permanently suspend your User Account on the WebSite;
15.1.3. Forfeit any winnings or bonus amounts in your User Account;
15.1.4. Block any unused funds in your User Account;
15.1.5. Demand damages for breach and take appropriate civil action to recover
such damages; and/or
15.1.6. Initiate prosecution for violations that amount to offences in law.
15.2. Additionally, we may suspend or otherwise put restrictions on your access to
the Services on the WebSite during investigation for any of the following reasons:
15.2.1. Suspected breach of security of your User Account;
15.2.2. If there have been charge-backs on your User Account;
15.2.3. Any alleged or actual money laundering activities on the WebSite; or
15.2.4. Any other unauthorized use of the WebSite or the Services.
15.3. In the event of committing material breach hereof, we reserve the right to
bar you from future registration on the WebSite.
15.4. The decision of the Company on the action to be taken as a consequence of
breach shall be final and binding on you.
15.5. Any action taken by the Company shall be without prejudice to our other
rights and remedies available in law or equity.
15.6. Additionally, the Company may immediately, without notice, deny you access to
the WebSite if, in the Company’s opinion, you fail to comply with any or all
of the Terms set forth herein.
16. FORFEITURE, ACCOUNT CLOSURE AND CONFISCATION:
16.1. The Company reserves the right, in its unfettered discretion, to lock your
user account or refund any funds credited into your User Account (less any charges
incurred by the Company to process such refund) or void or confiscate any winnings
or bonus amounts in your User Account in any of the following circumstances:
16.1.1. If you have more than one active account on the WebSite.
16.1.2. If the name on your User account registration does not match the name on
the credit card(s) or other payment accounts used to make purchases.
16.1.3. If you participate in a Company promotion and withdraw before fulfilling
the requirements of that particular promotion.
16.1.4. If you provide incorrect or misleading registration information.
16.1.5. If less than (i) 18 years of age, or (ii) the age of majority in the
applicable jurisdiction.
16.1.6. If you access the WebSite from a jurisdiction where participation in the
Games is prohibited by law.
16.1.7. If you have "charged back" or denied any of the purchases or real money
credits that you made to your Account.
16.1.8. If you are found cheating or attempting to cheat, or if it is determined
by the Company that you have employed or made use of a system (including achines,
computers, software or other automated systems) designed specifically to defeat the
system or you are found to have colluded or attempted to collude with other Users
in order to defraud the Company.
16.1.9. If the Company, at its sole discretion determines that any attempts to
credit or withdraw real money amounts by you without being used for gaming purposes
are indicative of money laundering or any suspicious activities.
16.1.10. If you fail to comply with any of these Terms or if, for technical reasons,
a real money credit into the user’s account overlaps with the closure of the
account at the user’s initiative or by the company, this circumstance will be
pointed out to the user and the user will be requested to provide account details in
order to ensure the immediate return payment of the full amount (less any charges
incurred by the Company to process such refund) .
17. NO COMPANY EMPLOYEES OR AFFILIATE
17.1. If you are an officer, director, employee, consultant or agent of the Company
or one of its affiliated or subsidiary companies, or suppliers or vendors, you are
not permitted to register with the WebSite or to participate directly or indirectly
in any of the Games (each an "Unauthorized Person"). Similarly, relatives of
Unauthorized Persons are not permitted to register with the WebSite or to
participate directly or indirectly in any of the Games. For these purposes, the term
"relative" shall mean spouse, partner, parent, child or sibling. Any person found to
have violated this section will not be entitled to collect any winnings.
17.2. We are committed to detecting and preventing software programs which are
designed to enable artificial intelligence (non-human) to play on our site. Such
programs are often designed to send information about cards or Users to an external
program. You are not permitted to, and you agree not to cause any such program to
access our WebSite or any data on it and you are not permitted to access any such
data and send it to any other parties. You consent to the Company taking measures to
prevent and detect the use of such programs using methods including but not limited
to screen capture or reading the list of currently running programs on any User's
(including your) computer.
18. DISCLOSURE OF FRAUDULENT ACTIVITIES & RECOVERY OF DISPUTED CREDIT CARD
TRANSACTIONS
18.1. If, in the Company's sole determination, you are found to have cheated or
attempted to defraud the Games, the WebSite, the Company, other Users, or any
person/entity associated with the WebSite in any way including but not limited to
game manipulation or payment fraud, or if you make untrue and/or malicious comments
with regard to the Company's operation in any media or forum, the Company reserves
the right (and you authorize the Company) to publicize your actions together with
your identity and e-mail address, as well as to circulate this information to other
online gaming sites, banks, credit card companies, law enforcement departments and
other appropriate agencies. The Company or the WebSite may close any accounts, and
forfeit any winnings or bonus amounts that may be due to you and/or block any User
Account balance amounts, that you have at any Company website, and/or business. The
Company may also engage the services of debt collection agencies to recover from you
the amount of any disputed transactions or chargebacks, administration and recovery
fees, and other associated credit card processing fees or fines.
19. RESERVATION OF RIGHTS
19.1. We reserve, at our sole discretion, the right to;
19.1.1. Refuse to register any applicant for registration on the WebSite.
19.1.2. Prevent a User from participating in any Game or in individual events
within a Game.
19.1.3. Change, suspend, remove, modify or add any Game(s) offered on the
WebSite.
19.2. We reserve the right to conduct background checks on you, including credit
checks, with third party credit and financial institutions, to verify the
information provided by you.
19.3. In the event of any dispute regarding a Game, our decision will be final and
binding. We reserve the right to reasonably withhold any pay out or winnings until
the identity of the winning person is verified to our satisfaction in order to
ensure that payment of the winnings is being made to the correct person.
19.4. In the event that we will suspect fraud or fraudulent activity on your part
or any of your payments are charged back, we will have the right to withhold any
pay-out or winning amounts due to you and if necessary, to lawfully collect any
payments owed by you.
19.5. We may at any time without prior notice to you terminate your User Account
and block your access to the WebSite and/or Services if we consider that you are in
breach of any of these Terms or that you are otherwise acting illegally. We will not
be under any obligation in such circumstances to refund or otherwise reimburse you
for any of the funds in your User Account.
19.6. We reserve the right, at our sole discretion, to offer and advertise from
time to time promotions, bonuses or other special offers and each such offer will be
subject to specific terms and conditions which will be valid for a limited period of
time. In connection with the specific terms of the above promotions, bonus and
special offers. In addition, we reserve the right to withhold or otherwise decline
or reverse any pay-out or winning amount or amend any policy in the event that we
suspect that you are abusing or attempting to abuse any of the following:
19.6.1. Bonuses;
19.6.2. Promotions;
19.6.3. VIP Program
19.6.4. Specific policy or rules determined in respect of an existing Game or a
new Game; or
19.6.5. Our rules and guidelines regarding credits and withdrawals
20.WARRANTY DISCLAIMERS, LIMITATION OF LIABILITY
20.1. The WebSite, including the RNG software and the Content herein is provided by
the Company in good faith on an “as is”, “as available”
basis. The Company does not guarantee the accuracy, timeliness, completeness,
performance or fitness for a particular purpose of the WebSite. Further, the Company
makes no representations or warranties of any kind, express or implied, as to the
operation of the WebSite or the RNG software, the information, the Content or
materials herein or hereon. To the extent as permitted under applicable law, the
Company disclaims all responsibility (whether direct, indirect, consequential or
otherwise) with respect to the accuracy or otherwise of the information, Content or
materials arising from the use of the WebSite. Without prejudice to the foregoing,
the Company does not warrant that: i) the WebSite will be constantly available, or
available at all; or ii) the information on the WebSite is complete, true, accurate
or not misleading; or iii) the quality of any information, or other material that
you obtain through the WebSite will meet your expectations.
20.2. The Company, to the fullest extent permitted by law, disclaims all
warranties, whether express or implied, including the warranty of fitness for
particular purpose and non-infringement. The Company makes no warranties about the
accuracy, reliability, completeness, or timeliness of any content, software, text,
graphics and links.
20.3. The Company does not warrant that the WebSite; information, Content or
materials included on or otherwise made available to you through the WebSite; the
servers hosting the WebSite; or electronic communication sent from the Company are
free of viruses or other harmful components. The Company utilises safeguards and
industry best practices to protect the WebSite from hackers, sniffers and malicious
modification tools, however, it does not warrant that the WebSite shall be
completely safe from such attacks at any period of time.
20.4. YOUR ACCESS TO THE WEBSITE AND THE SERVICES AND PARTICIPATION IN THE GAMES IS
AT YOUR SOLE OPTION, DISCRETION AND RISK. THE COMPANY SHALL NOT BE LIABLE FOR
COMPUTER MALFUNCTIONS OR ATTEMPTS BY YOU TO PARTICIPATE IN THE GAME BY METHODS,
MEANS OR WAYS NOT INTENDED BY THE COMPANY. THE GAMES AND THE SOFTWARE ARE PROVIDED
TO YOU "AS IS," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING
BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANT LIABILITY, SATISFACTORY QUALITY,
FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT
THE FUNCTIONS CONTAINED WITHIN, THE GAMES OR THE SOFTWARE WILL MEET YOUR
REQUIREMENTS, OR THAT THEIR OPERATIONS WILL BE UNINTERUPPTED OR ERROR FREE. THE
ENTIRE RISK AS TO THE USE, QUALITY AND PERFORMANCE OF THE COMPANY, THE GAMES AND THE
SOFTWARE LIES WITH YOU. THE COMPANY'S MAXIMUM LIABILITY TO YOU OR ANY THIRD PARTY
ARISING OUT OF THIS AGREEMENT OR YOUR USE OF THE GAMES OR THE SOFTWARE, WHETHER FOR
BREACH OF CONTRACT, IN TORT OR OTHERWISE, WILL BE LIMITED TO THE SERVICE CHARGES, IF
ANY, ALREADY PAID BY YOU TO ACCESS THE WEBSITE OR PARTICIPATE IN ANY GAMES IN THE
ONE (1) WEEK PRIOR TO THE DATE ON WHICH THE LIABILITY FIRST ARISES. THE COMPANY WILL
NOT BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES IN CONNECTION WITH OR ARISING OUT OF THIS AGREEMENT OR YOUR
USE OF THE WEBSITE, THE GAMES OR THE SERVICES HOWEVER THEY ARISE, WHETHER FOR BREACH
OF CONTRACT OR IN TORT, EVEN IF THE COMPANY RECEIVED PRIOR NOTICE OF THE POSSIBILITY
OF SUCH DAMAGE. IN NO EVENT, SHALL THE COMPANY BE LIABLE FOR ANY MALFUNCTIONS OF
THE WEBSITE BUGS OR VIRUSES, RESULTING IN LOST DATA OR ANY OTHER DAMAGE TO YOUR
COMPUTER EQUIPMENT OR SOFTWARE. FURTHER, THE COMPANY IS NOT REQUIRED TO PROVIDE
REDUNDANT OR BACKUP NETWORK AND/OR SYSTEMS.
20.5. Without limiting the generality of the foregoing, you specifically
acknowledge, agree and accept that we are not, except as specified herein, liable to
you for:
20.5.1. the defamatory, undesirable or illegal conduct of any other user of the
Services;
20.5.2. any loss whatsoever arising from the use, abuse or misuse of your user
account or any feature of our Services on the WebSite;
20.5.3. any loss incurred in transmitting information from or to us or from or to
our WebSite by the internet or by other connecting media;
20.5.4. any technical failures, breakdowns, defects, delays, interruptions,
improper or manipulated data transmission, data loss or corruption or
communications’ infrastructure failure, viruses or any other adverse
technological occurrences arising in connection with your access to or use of our
Services;
20.5.5. the accuracy, completeness or currency of any information services
provided on the WebSite;
20.5.6. any delay or failure on our part to intimate you where we may have
concerns about your activities; and
20.5.7. Your activities / transactions on third party websites accessed through
links or advertisements posted in the WebSite.
20.6. Nothing on the WebSite or in these Terms constitutes, or is meant to
constitute, advice of any kind.
21.INDEMNIFICATION
21.1. To the extent permitted by law, and in consideration for being allowed to
access the WebSite and/or the Services, you hereby agree to indemnify, defend and
hold harmless the Company and all of the Company’s officers, directors,
owners, agents, information providers, affiliates, licensors, licensees and
third-party service providers (collectively, the “Indemnified Parties“)
from and against any and all liability and costs, including, without limitation,
reasonable legal fees, incurred by the Indemnified Parties in connection with any
claim arising out of:
21.1.1. Any breach by you of these Terms;
21.1.2. Your use of the WebSite and participation in the Games.
21.1.3. Infringement of any third party intellectual property rights by your
publication of any content on our WebSite;
21.1.4. use, abuse or misuse of your User Account in any manner whatsoever;
21.1.5. any disconnections, technical failures, system breakdowns, defects,
delays, interruptions, manipulated or improper data transmission, loss or corruption
of data or communication lines failure, distributed denial of service attacks,
viruses or any other adverse technological occurrences arising in connection with
your access to or use of our WebSite; and
21.1.6. Access of your User Account by any other person accessing the Services
using your username or password, whether or not with your authorization.
21.2. You shall cooperate as fully as reasonably required in the defense of any
such claims specified in Clause 22.1 above. The Company reserves the right, at the
user’s expense, to assume the exclusive defense and control of any matter
subject to indemnification by you.
22.NOTICES
22.1. You agree to receive communications from us in an electronic form. Electronic
communications may be posted on the pages within the WebSite and/or the
messages/help files and/or delivered to your e-mail address. All communications in
either electronic or paper format will be considered to be in "writing" and to have
been received no later than five (5) business days after posting or dissemination,
whether or not you have received or retrieved the communication. We reserve the
right, but assume no obligation, to provide communications in paper format. Any
notices required to be given in writing to us or any questions concerning this
Agreement should be addressed to [email protected]
23.ASSIGNMENT
23.1.You may not assign your rights and obligations under these Terms without the
prior written consent of the Company. The Company may assign its rights and
obligations to a third party upon issuing written notification via an announcement
on the WebSite.
24.THIRD PARTY LINKS
24.1. Please note that the WebSite may contain links provided by third parties. Any
website or information accessed by or as a result of following such third-party
links is at your sole risk. The content viewed through any third-party links is not
endorsed in any manner by the Company. The Company shall not be responsible for or
liable in any manner whatsoever for the content provided through such third-party
links. Further, the accuracy of the content provided through third party links has
not been verified by the Company and we provide no warranties with respect to the
same. Any information collected on websites visited through such third-party links
is subject to the privacy policies of such third-party websites.
25.ACCURACY OF INFORMATION
25.1. The information presented on the WebSite has been compiled by the Company
from various sources including from external sources. No representation is made, or
warranty given as to the completeness or accuracy of such information. The WebSite
may contain typographical errors and incomplete or out of date information. The
Company reserves the right to make changes or modifications to the Content and
information on the WebSite in order to meet the Company standards and regulations or
update such information at any time without notice, but the Company makes no
commitment to correct or update this information. If you seek to rely on any
representation of information contained on the WebSite, any such reliance shall be
at your own risk.
26. WAIVERS
26.1. You hereby waive any rights, whether existing or acquired in future, that are
attributable to you under any applicable law, including (without limitation) any
law, regulation or order concerned with privacy or personality rights, in relation
to the matters contemplated herein, without any claim for compensation.
27. MISCELLANEOUS
27.1. The Company may be required under certain legislations, to notify user(s) of
certain events. User(s) hereby acknowledge and consent that such notices will be
effective upon the Company posting them on the WebSite or delivering them to you
through the email address provided by you at the time of registration. You may
update their email address by logging into your account on the WebSite. If you do
not provide the Company with accurate information, the Company cannot be held liable
for failure to notify the User.
27.2. The Company shall not be liable for any delay or failure to perform resulting
from causes outside its reasonable control, including but not limited to, acts of
God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire,
floods, accidents, network infrastructure failures, strikes, or shortages of
transportation facilities, fuel, energy, labor or materials.
27.3. Users agree that regardless of any statute or law to the contrary, any claim
or cause of action arising out of or related to use of the WebSite or these Terms
must be filed within thirty (30) days of such claim or cause of action arising or be
forever barred.
28. NON-DISPARAGEMENT AND COMPLAINTS
28.1. You agree not to disparage or abuse any other users of the WebSite, the
Company, its officers, staff, personnel and employees, or the WebSite or the
Services on any social media WebSites or any other public WebSites. The Company
reserves the right, at its sole discretion, to terminate and/or suspend your User
Account and access to the WebSite or Services in the event that you fail to comply
with this Clause.
28.2. If you have a complaint, you should in the first instance contact the
customer support team at [email protected] or write to us following the
procedure given in the ‘Contact Us’ section. Complaints should be made
as soon as possible after circumstances arise that cause you to have a complaint.
You accept that any complaints and disputes are and remain confidential both whilst
a resolution is sought and afterwards. You agree that you shall not disclose the
existence, nature or any detail of any complaint or dispute to any third party. The
Company shall make efforts to resolve complaints within reasonable time. Our
decision on complaints shall be final and binding on you. The Company shall not be
obliged to respond to any complaints that are not submitted in accordance with this
Clause, including any complaints posted on social media WebSites.